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Communicating With the Elderly
**Workshop Session**
Robert S. Stall, MD, Medical Director, Kresge Residence
October 4, 1996
Presented at the Hospice Clinical Education Day
Healing Words: Communicating with the Seriously Ill or Dying Patient
I. Medical Factors That Affect Communication
A. Sensory impairment
B. Medical illnesses
C. Medications
II. Social Factors That Affect Communication
A. Ageism
B. Family and friends
C. Caregiver/patient perspective mismatch
III. Communicating Advance Directives
A. Health care proxy
B. DNR ("Do not resuscitate")
C. Artificial nutrition & hydration
D. Levels of capacity
E. Broaching the topic
IV. Communication Strategies
A. Know your patient
B. Time and patience
C. Open-ended questions
D. Atypical questions
E. Touch & manner
F. Humor & music
G. Shots in the dark
Feel free to contact me if you have any questions!
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Stall Geriatrics LLC, 350 Greenhaven Terrace, Tonawanda, NY 14150 W 716-213-4345 F 888-387-1238 E-mail drstall@stallgeriatrics.com
Copyright © Stall Geriatrics LLC - What Should You Expect At Your Age? A Lot! ™
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"The place you are called to is where
your deep gladness meets the world's great hunger"
from Frederick Buechner
Last update 4/20/11
with Grandma Elsie |
with Grandpa Al |
with Grandma Goldie |
 with Grandpa Julius |
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